Services
Visioning & Meeting Facilitation
Effective visioning and meeting facilitation helps build consensus to cultivate strategic direction, unity, and purpose for current or future initiatives. When empowered, visioning participants unite through interactive dialogue and collaboration to develop and confirm priorities and strategies to reflect core organizational business goals.
Strategic Planning
Effective strategic planning can open new paths and unleash ideas that can lead to innovative organizational actions. Planning projects might focus on what the organization is or could be, what new opportunities might be uncovered, how organizations can improve the experience of their clients, how new markets might be developed, or how the organizational brand promise can be better realized.
Design Strategy for Architecture and Interiors
People spend the majority of their time in groups, and for most, the built environment is a primary focal point. Research on workplace behavior, productivity, and innovation points to the importance of designing spaces and places within a strategic organizational framework; an effective built environment strategy begins with an awareness of the organizational promise, aspirations, and current state, assesses user needs and desires at a deep level, and ultimately drives issues such a site selection and design as well as potentially redeveloped processes within the enterprise.
Change Management
An organization’s desire to encourage innovation and improve effectiveness often drives change that is necessary to perform better; whether the change is a management restructuring or a move to a new location, it must be dealt with in a constructive way. Because change is about people, change management must be rooted in an understanding of social psychology in order to support new behaviors and attitudes. Whether changes are due to one-time events or planned organizational shifts, change management is an opportunity to demonstrate commitment to employees and minimize disruptions, promote core values, and increase trust and engagement.
Designing for Experience
Experience Design (or Service Design) involves planning and organizing organizational dynamics, spatial environments, behaviors and processes, communications, and other components so that organizations can ensure that all “touchpoints” are aligned with the vision and purposes of the enterprise. Experience Design assumes that a wide variety of variables - a product, a building, or a procedure or an interaction - are essentially services to clients, business partners, the community, or employees.
Innovation Training for Organizations
We tend to believe that if we find the “right” people - unique and talented creative thinkers that make things happen in better ways - then our organizations will perform better and create value. However, abstract creativity without action is of little business value in changing how things improve. Innovation is a process that can be learned, and organizations can educate people and set the stage so that there is a greater likelihood that many people are more likely to develop new and better ways of doing things.
Strategic Messaging and Marketing Communications
Once an organization reaches consensus on its purpose, mission, and initiatives, the creative challenge is then to frame the internal and external conversations – and the language - in ways that support what might be new directions and initiatives. Crystallizing ideas and intents into concrete messages and applying them to communication vehicles that positively engage people from within and outside the organization (partners, employees, clients, or communities) can mean success for dynamic organizations.
Fundraising Strategy
Determining the need for a new facility or funding a special initiative can be complex, however one of the most important components of bringing an idea to life is identifying - and generating - the financial support to realize the project at the highest level. Although it can be easy to focus on renderings or informational documents, a sound fundraising strategy involves the coordination of a variety of factors, including organizational mission, messaging vehicles, professional and personal relationships, and community relations. We have experience in fundraising and the development of aligning factors for successful fund development strategies and the production of supportive collateral, messaging and communications, and special events.
“Wicked Problems”
“Wicked Problems” refers to those situations in which answers are almost impossible to determine because the basic questions are vague, not clearly considered, and therefore solutions cannot be found – often represented by conversations about “What shall we do? How will we do it? Why are we doing what we do?” Also, because the desired solution may be difficult to define, it becomes challenging to assess what progress means, or when to stop trying to solve the situation, resulting in expensive and time-consuming efforts. Asking core questions at the beginning of a process can result in successful problem-solving and initiatives.
Presentation Coaching
Coming Soon